Please note that in order for your use of personal data to comply with applicable laws, such as the GDPR and the E-Privacy Directive, you may not use any customer data provided through the Klarna integration before an order has been placed.
This includes, but is not limited to:
Populating data fields outside the Klarna checkout iframe
Creating user accounts before active consent has been given
Any marketing purposes, including but not limited to abandon cart retargeting before the customer has finalized the purchase.
Customer data sharing
National and EU rules such as the GDPR sets certain limits to how and when you may share customer-identifying information with Klarna.
Privacy Notice (all markets)
If you share personal data with Klarna you need to explain this in your privacy notice and link to Klarna’s privacy notice there. Below is an example of what that could look like in your existing privacy notice (the specific data categories transferred to be added, and text to be translated into your local language):
“We use Klarna as the provider of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice.”C.S. Lewis